Virtual conference FAQ’s

General questions

We are aware that people living with dementia may be more susceptible to COVID-19 and have an obligation to reduce the risk of any potential risk harm being caused by attending our event.

Many of those planning to attend the conference are now working on the front lines in a global effort against COVID-19. We have a responsibility to not put any of these individuals or their communities at risk.

With so much still unknown about the pandemic, it remains unclear when it will be safe, permissible, and logistically possible to host an international conference of this size.

The virtual format will enable delegates to access and engage with the latest advances in the prevention, diagnosis, treatment, care and management of dementia. It will be a combination of live and on-demand sessions and community networking, including exhibitions and workshops that will reach audiences around the world.

We strongly advise that you cancel any hotel reservations as soon as possible. 

If you booked through our website using The Singapore Hotel Association, you will be able to claim a full refund on your accommodation.

Please email the SHA Hotel Bureau at

Yes, you should expect the same plenary speakers as previously announced. You can see more here. The theme will remain ‘Hope in the age of dementia’.

For the in-person conference Singaporean doctors could have received a maximum of 10 CME credits and Singaporean nurses a maximum of 6 CPE points. The Organisers are waiting for approval for CME accreditation following the move to a virtual conference.


You can register here with the new reduced virtual conference registration fees.

There is a considerable reduction in registration fees for the virtual conference. The revised fees can be found here.

If you have already paid for your ADI 2020 registration, you will be automatically registered for the virtual conference.

Substitutions can be made up to 22 November 2020 at no charge. Please email to inform them of the change in details.

There are a few options available to you listed below. Please email to confirm which option from the below you would like to proceed with.

  • You can use the balance to bring up to 2 more delegates at the same original registration rate, saving money on a group registration. For example, we will offer three full virtual registrations for the price of one original full registration, saving you S$75. And if you transfer your full registration but only have one additional delegate, we will offer both for S$625, saving you S$25.
  • You can receive a partial refund on the balance of your registration.
  • You can donate the balance to ADI and ADA.

We will be sad not to have you at the conference but understand that the new dates won’t work for everyone. Please email to request a refund and we will be able to arrange that for you. 

  • Registrations made prior to 19 March 2020 can be cancelled at no charge until 18 October, thereafter cancellation for these registrations will incur a charge of SGD 40.
  • Cancellation for registrations made after 19 March will incur a charge of SGD 40. 
  • For cancellations after 22 November, no refund will be possible.

As a virtual conference there is no longer an accompanying person registration option. This registration is intended to for you to be able to join a registered delegate to specific parts of an onsite conference and this is unfortunately not possible with a virtual event. Your registration fee will automatically be refunded. If you wish to attend the conference you can register here.

The VCF funding for a virtual event is pending approval. We will be in contact once we have further information.

We will automatically issue a refund for your conference dinner.

We are an international charity entirely funded by our members fees and our sponsors and do not have the kind of voluntary income usually associated with national charities. Virtual conferences are organised with the help of external providers which, sadly, are commercial companies that need to be paid. We do not aim to make a profit, but need to breakeven. Should we make any profit, it would be reinvested in our charitable objectives to make the world better for people living with dementia and their families.

Moving to a virtual conference has allowed us to significantly reduce our costs and the registration rates reflect this, particularly the rates for people living with dementia. Our programme remains packed with the best speakers from around the world and we value each of their contributions greatly. We truly hope that the reduced rate, alongside savings on travel and accommodation, will make the conference more accessible than ever.


Your abstract will be transferred to the virtual programme. We will be in touch with all confirmed presenters as soon as possible to explain the logistics of moving to virtual presentation

We will have a call for late breaking abstracts on COVID-19 and dementia and Environment and architecture for dementia, so keep an eye out for announcements.  


ECR bursaries are being reviewed and you will be notified by the end of October if your application has been successful.

We will be in touch with those who applied for a Carer bursary in due course.

Sponsors and exhibitors

Yes, if you have booked an exhibition space or booth you should have received an email from ADI or ADA.

If you haven’t already booked an exhibition booth and are looking to book, please contact Rosie Houghton at and she will be happy to assist you.